An important part of learning how to successfully delegate is identifying which of your tasks can be handed to other people.
Firstly, spend a few weeks recording the types of tasks you are repeatedly performing. It might include replying to emails, helping customers with problems, sending tweets, updating your business website and so on.
Then sit down and review what you did. You might be surprised by how much time these repetitive non value added tasks are taking from your day! Now, highlight the tasks that can and must only be performed by you. Everything else on the list can be delegated.
You can delegate your way to success by outsourcing the repetitive and time consuming tasks that your business performs. Go through the list and give each item 2 ranks out of 10 — one for the task’s simplicity and one for its duration/repetitiveness. If the task is simple, rank it highly (10/10) and if it time consuming, rank it highly (10/10).
Now, look for the items that have a high number for both simplicity and duration. They are the tasks that outsource very easily and will save your business a significant amount of time each day!
Some of the tasks which can usually be delegated easily include:
Time Management Tasks
Scheduling meetings and appointments
Managing your work diary / personal diary / to do list
Managing emails
Answering the phone
Entering data
Secretarial services
dealing with suppliers
Business Finance Support
Expense management
Book keeping
Invoicing clients
Marketing Support
Performing market research
Creating content
Email marketing
Social media management
Website management
CRM management
Search engine optimisation
Sales Support
Lead generation, telemarketing, lead qualification, business appointment setting, proposal generation, and sales pipeline management.
Travel and Event Planning
Business travel planning, event planning that includes research, sourcing venues, suppliers and sending invitations.
Have very clear tasks and goals
It is important that you have very clear tasks and goals. Your virtual assistant must understand:
What you want them to do and what the overall goal is
When the task needs to be completed or how much time they should spend on the task each day
What processes should they use to complete the task
What results you expect in the short term and long term
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